Competitive analysis · 10 min read · Updated 31 Jul 2026

Competitive Analysis Template (Free Competitor Analysis Framework)

A blank competitor analysis you can fill in today, plus the guidance for what belongs in each field. It ends where most templates stop: a decisions block that turns the research into things someone owns, with a date.

Copy pastes straight into Google Sheets or Excel with the columns intact. Downloads are free with a work email.

The competitive analysis template

This is exactly what you get when you copy or download. Blank fields are yours to fill in; each table ships with one example row to show the pattern, which you delete.

Analysis scope

Fill this in first. An analysis without a named decision becomes a document nobody reads.

Our product / marketThe specific product and segment being analysed
Competitors coveredThree to five named products, not whole companies
Decision this informsThe choice this analysis is meant to unblock
OwnerOne named person, not a team
Date completedThe date every claim below was last checked
Next reviewWhen this gets refreshed, agreed up front

1. Competitor snapshot

First row is an example, delete it. One row per competitor. Use their words, not your summary of them.

1. Competitor snapshot
CompetitorPositioning (their words)Who they targetSize / funding signalSource (link + date)
ExampleAcme Analytics Pro"The all-in-one workspace for growing teams"Mid-market ops teams, 50-200 seatsSeries B, ~180 staffHomepage + press release, 12 Mar

2. Buyer and evaluation criteria

First row is an example, delete it. Rank by what the buyer weighs, not by what you would like them to weigh.

2. Buyer and evaluation criteria
Criterion (in the buyer's words)Why it matters to themWho is strongest todayEvidence
Example"How fast can we get this live?"They have a board commitment this quarterUsOnboarding doc + 2 customer quotes

3. Capability comparison

First row is an example, delete it. Only the capabilities that decide deals belong here. For an exhaustive feature-by-feature grid, use the interactive comparison matrix linked below.

3. Capability comparison
CapabilityUsThemGap or advantageEvidence (link)
ExampleAutomated competitor monitoringIncluded, all plansAdd-on above entry tierAdvantage on entry-tier dealsTheir pricing page, 12 Mar

4. Pricing and packaging

First row is an example, delete it. Record what is published. If a tier is gated behind contact-sales, write that rather than estimating.

4. Pricing and packaging
CompetitorEntry price + billing unitMid tierWhat is gated higher upSource + date checked
ExampleAcme Analytics Pro$19/user/mo, billed annually$39/user/moSSO, API access, audit logPricing page, 12 Mar

5. Go-to-market and messaging

First row is an example, delete it. This is the section that predicts their next move, so it is worth more than the feature grid.

5. Go-to-market and messaging
CompetitorClaim they lead withMain channelWho they land firstProof they use
ExampleAcme Analytics Pro"Replace four tools with one"Paid search + partner ecosystemOps manager, then financeNamed logos, ROI calculator

6. Customer sentiment

First row is an example, delete it. Quote reviewers verbatim. This section is where you find the wedge that product pages never show.

6. Customer sentiment
CompetitorMost common praiseMost common complaintWhere you found itHow often it appears
ExampleAcme Analytics Pro"Support responds fast""Too many irrelevant alerts"G2, 120 reviews readRoughly 1 in 10

7. Strengths and weaknesses

First row is an example, delete it. One genuine strength and one genuine weakness per competitor, each backed by evidence.

7. Strengths and weaknesses
CompetitorReal strengthReal weaknessEvidenceSo what for us
ExampleAcme Analytics ProDeeper custom reportingSetup runs 6-8 weeksTheir docs + 3 reviewsPush for a time-to-value comparison early

8. So what: decisions and owners

First row is an example, delete it. This is the only section leadership will read twice. Every row needs a person and a date.

8. So what: decisions and owners
FindingWhat we will doOwnerBy whenHow we will know it worked
ExampleThey gate SSO above entry tierAdd an SSO-included line to the pricing page and battlecardMarie, PMM14 AprSSO objection rate in deals drops

How to fill in your competitive analysis, section by section

How to fill in the competitive analysis scope

Scope is the field most people skip and the reason most competitive analyses die in a folder. An analysis written to "understand the market" has no finish line and no reader. An analysis written to answer "should we keep SSO in the entry tier?" gets read the week it is delivered.

Our product / market
Narrow it: "CI platform, mid-market SaaS, EMEA", not "competitive intelligence". The narrower the scope, the more usable the conclusions.
Competitors covered
Three to five named products you actually meet in deals, not whole companies. "Acme Analytics Pro", not "Acme Corp". More than five and every section gets shallower.
Decision this informs
Write the question in full: "Do we reposition against Acme on time-to-value, or on price?" If you cannot name a decision, pause the analysis and find the person who needs one.
Owner
One named person: "Marie, PMM". Analyses with a team as owner are never refreshed, because refreshing is nobody's calendar item.
Date completed
The date you last verified the claims, not the date you started. Everything below inherits this date.
Next review
Agree it before you start, typically a quarter out, or immediately after a competitor launch or funding round. An analysis without a review date is a snapshot pretending to be a system.

How to fill in the competitor snapshot

The snapshot is the orientation layer: what each competitor claims to be and who they are built for. The discipline that makes it useful is using their language, not yours. Paraphrasing is where bias enters an analysis, and it enters in the very first table.

Competitor
The product you compete with, at the level you actually meet it. If a company sells three products and you only ever face one, name that one.
Positioning (their words)
Their homepage headline, verbatim and in quotes: "The all-in-one workspace for growing teams". Resist tidying it. The exact words are what their buyers repeat back to you in calls.
Who they target
Segment plus deal shape: "Mid-market ops teams, 50-200 seats". Read their customer logos and case study titles rather than their about page.
Size / funding signal
One line of scale context: "Series B, ~180 staff" or "bootstrapped, ~20 staff". You are estimating how fast they can move, not building a company profile.
Source (link + date)
Link and date every row: "Homepage + press release, 12 Mar". Six weeks later this column is what tells you which rows to re-check.

How to fill in the buyer and evaluation criteria

This is the section that separates a competitive analysis from a feature audit. You are not listing what the products do, you are listing what the buyer weighs, in their order. Get this wrong and every later section optimises for the wrong things.

Criterion (in the buyer's words)
Quote how they actually say it: "How fast can we get this live?" rather than "time to value". Pull these from discovery calls, lost-deal notes and review sites, not from a positioning doc.
Why it matters to them
The pressure behind the criterion: "They have a board commitment this quarter". This is what tells a rep whether the criterion is negotiable.
Who is strongest today
Answer honestly, including the rows where the answer is a competitor. An analysis where you win every criterion will not be believed by the people who have to act on it.
Evidence
What backs the judgement: "Onboarding doc + 2 customer quotes". A criterion with no evidence is an opinion, and it should be marked as one.
Ordering
Put the criteria in the buyer's priority order, not yours. If you do not know the order, that gap is itself a finding for the decisions section.

How to fill in the capability comparison

Keep this to the capabilities that decide deals, usually five to eight rows. The instinct to list everything produces a grid nobody can act on, and it hides the two or three differences that actually change a conversation. For an exhaustive feature-by-feature grid, use the interactive comparison matrix and link to it from here.

Capability
Name it the way a buyer would ask for it: "Automated competitor monitoring", not your internal feature name. If the buyer has never asked for it, it does not earn a row.
Us
Be precise about packaging, not just presence: "Included, all plans" is a different competitive fact from "available on request".
Them
Same precision, from a public source: "Add-on above entry tier". If you genuinely cannot tell, write "unclear from public sources" rather than guessing. Unclear is a legitimate and honest answer.
Gap or advantage
Say who this helps and where: "Advantage on entry-tier deals". A row that helps nobody in no situation is noise.
Evidence (link)
A direct link and a date: "Their pricing page, 12 Mar". Capability claims decay faster than any other row in this template, which is exactly why this column exists.

How to fill in pricing and packaging

Record what is published, and nothing else. Estimated competitor pricing is the single most common way a competitive analysis becomes actively harmful: a rep quotes it in a deal, the prospect corrects them, and the credibility of the whole document goes with it.

Competitor
One row per product, matching the names you used in the snapshot so the tables can be read together.
Entry price + billing unit
Always include the unit and the term: "$19/user/mo, billed annually". A price without a unit cannot be compared, and annual-versus-monthly is where most pricing arguments actually happen.
Mid tier
The tier most of their customers land on, if you can tell. This is usually a better comparison point than the entry tier, which exists to win the click.
What is gated higher up
The list that decides real deals: "SSO, API access, audit log". This column is where you find pricing-page arguments your sales team can actually use.
Source + date checked
"Pricing page, 12 Mar". If pricing is contact-sales only, write "contact sales, not published". Never write a number you inferred from a review or a rumour.

How to fill in go-to-market and messaging

Feature grids describe where a competitor is. Go-to-market describes where they are going, which is what makes this the highest-value section and the one most templates omit entirely. A competitor who just moved from self-serve to enterprise sales has told you more than a year of release notes would.

Claim they lead with
The one line at the top of their homepage and their ads, quoted: "Replace four tools with one". When this claim changes, their strategy has changed, and it usually changes before the product does.
Main channel
Where their demand comes from: "Paid search + partner ecosystem", "content and community", "outbound to enterprise". Look at their careers page and their ad presence, not their marketing claims.
Who they land first
The role that signs first: "Ops manager, then finance". This tells your team who they will be competing against in the room, and who to reach before they do.
Proof they use
The assets they lean on: "Named logos, ROI calculator", or "a security whitepaper and an analyst report". Their proof reveals which objection they hear most.
What to watch
Note any recent shift in the row itself. A pricing page moving to contact-sales, or a sudden run of enterprise job postings, belongs in the decisions section as a signal, not just as an observation.

How to fill in customer sentiment

This is the only section where you get to hear from their customers rather than their marketing team. It is also the most abused: one angry review is not a pattern. The rule is frequency. Read enough reviews to say honestly how often a theme appears, then write that number down.

Most common praise
Quote the reviewer, do not summarise them: "Support responds fast". Knowing what a competitor is genuinely loved for tells you which fights to avoid.
Most common complaint
Also verbatim: "Too many irrelevant alerts". Our own study of 500 verified G2 reviews of the four leading CI tools found this was the single complaint shared by all four at material frequency, which is exactly the kind of category-level pattern this column is for.
Where you found it
Name the source and the volume you actually read: "G2, 120 reviews read". Sentiment from ten reviews and sentiment from two hundred are different claims and should not look identical in a table.
How often it appears
Give a frequency, even a rough one: "roughly 1 in 10". This is the column that stops a single memorable review from driving a roadmap decision.
Reading order
Sort by most recent, not most helpful. Review sites surface older reviews with the most votes, which is how teams end up analysing a version of the product that no longer exists.

How to fill in strengths and weaknesses

One real strength and one real weakness per competitor. If every competitor's strength column reads as faint praise, the analysis will not survive contact with a sales team who lose to these products every week. This is a compact judgement, not a SWOT: if you need the four-quadrant version, use the interactive SWOT tool and link it here.

Real strength
State it plainly and without hedging: "Deeper custom reporting", not "some customers perceive their reporting as more configurable". Hedged strengths are how a document signals it is marketing.
Real weakness
Specific and observable: "Setup runs 6-8 weeks". Not "clunky UI", which is unfalsifiable and cannot be used in a conversation.
Evidence
Where each judgement came from: "Their docs + 3 reviews". If a row has no evidence, it is a hunch, and hunches should be labelled or deleted.
So what for us
The move it implies: "Push for a time-to-value comparison early". This column is what makes the row usable, and it feeds directly into the decisions section below.

How to fill in the decisions section of your competitive analysis

Everything above is research. This is the section that makes it worth doing. Most competitive analyses fail here: they end with a summary slide rather than a list of things someone owns, so nothing changes and the next analysis is commissioned six months later to answer the same question.

Finding
One line, drawn from a row above rather than invented here: "They gate SSO above entry tier". If a finding does not trace back to a filled-in row, it does not belong.
What we will do
A concrete action, not an intention: "Add an SSO-included line to the pricing page and battlecard". "Monitor closely" is not an action and should be rewritten or dropped.
Owner
A named person, not a function: "Marie, PMM". Rows owned by a department are the rows that are still open at the next review.
By when
A real date: "14 Apr". "Next quarter" reliably means never.
How we will know it worked
The observable change: "SSO objection rate in deals drops". Without this column you cannot tell, at the next review, whether the analysis was worth the week it took.
How many rows
Three to five. An analysis that produces fifteen decisions has produced none, because nobody will pick.

Sourcing and upkeep: keeping a competitive analysis worth reading

These rules apply to every section above. A competitive analysis rarely fails because the framework was wrong. It fails because a claim turned out to be false, because it covered twelve competitors at a depth of one line each, or because nobody refreshed it after the market moved.

Source every factual claim
Pricing, packaging, features and funding get a link and a date. Quote reviews verbatim rather than paraphrasing them into something the reviewer never said. Anything unsourceable gets removed, not softened into a vaguer sentence.
Separate fact from judgement
"Their entry tier is $19/user/mo" is a fact. "Their pricing is aggressive" is a judgement. Both are allowed, but a reader must be able to tell which is which at a glance, or they will discount both.
Three to five competitors, no more
Depth beats coverage. Five competitors analysed properly will change a decision; twelve analysed shallowly will change nothing and take three times as long.
Write it to be updated
One line per cell, consistent columns across competitors. If refreshing the analysis takes a week, it will be refreshed once and then abandoned.
Refresh on triggers, not just on a calendar
Quarterly as a floor, and immediately after a competitor launch, funding round, pricing change or repositioning. Those four events invalidate more rows than three months of ordinary drift.
Keep a change log
Note what moved since the last version, even in one line. The difference between two analyses is often more decision-useful than either analysis on its own.

How to roll out your competitive analysis

  1. 1Copy or download the blank template. Use Copy to paste it straight into Google Sheets or Excel with the columns intact, or download the CSV, Notion or PDF version.
  2. 2Name the decision before you start. Write the question this analysis has to answer in the scope block. Without it you will collect facts nobody asked for.
  3. 3Pick three to five competitors you actually meet in deals. Depth beats coverage. Five analysed properly changes a decision; twelve analysed shallowly changes nothing.
  4. 4Delete the example rows. Each table ships with one example row so the pattern is obvious. Remove it before you share the analysis.
  5. 5Fill the buyer criteria before the feature rows. It stops the analysis from becoming a feature audit, and it puts the later sections in the buyer's priority order rather than yours.
  6. 6Source every factual claim. Pricing, packaging, features and funding get a link and a date. Remove anything you cannot source, and never estimate a competitor's price.
  7. 7Finish with three to five decisions, each with an owner and a date. The decisions block is the deliverable. Everything above it is the working.
  8. 8Set the next review date. Quarterly as a floor, and immediately after a competitor launch, funding round, pricing change or repositioning.

Competitive analysis FAQ

What is a competitive analysis?
A competitive analysis is a structured comparison of the companies you compete with, covering how they position themselves, who they target, what they charge, what they do well, where they are weak, and what that means for your own decisions. The point is not the comparison itself but the decision it informs: pricing, positioning, roadmap or sales strategy.
What is a competitor analysis template?
A competitor analysis template is the blank structure you fill in to run that comparison consistently. Its value is consistency: the same columns for every competitor means the results can be read side by side, and the analysis can be refreshed later without being rebuilt. The template on this page is the same artifact under either name, since "competitive analysis" and "competitor analysis" are used interchangeably in practice.
How do you write a competitive analysis?
Start by naming the decision it has to inform, then pick three to five competitors you actually meet in deals. Record each one's positioning in their own words, list the buyer's evaluation criteria in the buyer's order, then compare capabilities, pricing, go-to-market and customer sentiment against those criteria. Source every factual claim with a link and a date. Finish with three to five decisions, each with a named owner and a date.
What should be included in a competitive analysis?
Nine blocks: scope and the decision it informs, a competitor snapshot, the buyer's evaluation criteria, a capability comparison, pricing and packaging, go-to-market and messaging, customer sentiment, strengths and weaknesses with evidence, and a decisions block with owners and dates. Go-to-market and the decisions block are the two most commonly omitted, and they are the two that make the difference between a document that is read and one that is filed.
What are the 5 parts of a competitive analysis?
The shortest defensible version is: who you are comparing, what the buyer is deciding on, how you compare on those criteria, what the evidence is, and what you will do about it. Frameworks vary in how they slice the middle, but an analysis missing either the buyer's criteria or the resulting actions will not change anything, however thorough the middle sections are.
How many competitors should you include in a competitive analysis?
Three to five. That is enough to see a pattern and few enough to analyse at real depth. Teams that list twelve competitors end up with one line each, which reads as thorough and decides nothing. If you genuinely face more, split them: analyse the three or four you lose deals to, and keep a one-line watch list for the rest.
What are the four types of competitors?
Direct competitors sell a similar product to the same buyer. Indirect competitors solve the same problem differently. Replacement competitors are what the buyer uses today instead of any product, most often a spreadsheet or a manual process. Potential competitors are adjacent players who could enter your market. Most analyses cover only direct competitors, which is why the honest answer to "who did we lose to?" is so often "nobody, they did nothing".
What is the difference between a competitive analysis and a market analysis?
A competitive analysis is about specific named companies: what they sell, to whom, at what price. A market analysis is about the market itself: size, growth, segments, trends and buying behaviour. They answer different questions. Market analysis tells you whether the opportunity is worth pursuing; competitive analysis tells you how to win in it.
What is the difference between competitive analysis and competitive intelligence?
A competitive analysis is a deliverable produced at a point in time. Competitive intelligence is the ongoing practice of collecting, interpreting and distributing competitor information so decisions can be made continuously. The analysis is a snapshot; the intelligence programme is what keeps the snapshot from going stale between refreshes.
Is a SWOT analysis a competitive analysis?
No, though the two are often confused. A SWOT summarises one organisation across strengths, weaknesses, opportunities and threats. A competitive analysis compares several companies against the criteria a buyer uses. SWOT is a useful summary layer on top of a competitive analysis, which is why the strengths and weaknesses section here is deliberately compact and links to the dedicated SWOT tool.
Where do you find data for a competitive analysis?
Public sources cover most of it: competitor websites and pricing pages, product documentation and changelogs, review sites, job postings, press releases and funding announcements, customer case studies, and your own CRM notes from won and lost deals. Your own lost-deal records are the most under-used source and the only one your competitors cannot read. Anything you cannot point to a source for should not go in the document.
How often should you update a competitive analysis?
Quarterly as a floor, and immediately after a competitor launch, funding round, pricing change or repositioning. Those events invalidate more of the document than three months of ordinary drift. The practical constraint is how long a refresh takes: if it takes a week, it will happen once. Keeping every cell to one line is what makes a quarterly cadence realistic.
How long does a competitive analysis take?
A focused first pass on three competitors takes one to two days of concentrated work using public sources. A thorough analysis including lost-deal interviews and a full review-site read takes one to two weeks. The refresh should take hours, not days, and if it does not, the document is too long to be maintained.
Can you do a competitive analysis with AI?
For collection and first-draft synthesis, yes, and it saves real time. For facts, no, not without verification: assistants confidently produce competitor pricing and feature claims that are outdated or invented, and those errors are the kind that end up quoted in a live deal. Use AI to gather and structure, then verify every factual cell against a primary source before it enters the document. Our guide on running a competitive analysis with AI covers the verification workflow in detail.
Can you do a competitive analysis in Excel or Google Sheets?
Yes, and it is the right starting point. Use Copy above and paste straight into a sheet with the columns intact, or download the CSV. One tab per section works well. The limits show up later: a spreadsheet never tells you when a competitor changed their pricing, so the refresh cost stays entirely manual no matter how good the structure is.
What is a competitive analysis matrix?
A competitive analysis matrix is the grid form of the comparison: competitors down one axis, criteria across the other, with a value in each cell. Sections 3 and 4 of this template are matrices. When you need an exhaustive feature-by-feature grid rather than the decision-relevant subset, the interactive feature comparison matrix linked below is built for exactly that.
Who should own the competitive analysis?
Product marketing usually owns it, with input from sales on what actually happens in deals and from product on capability judgements. What matters more than the function is that a single named person owns the refresh. Analyses owned by a team are the ones still showing last year's pricing.
How do you present a competitive analysis to leadership?
Lead with the decisions block, not the research. Executives want the three things you propose to do and what you expect to change, with the comparison tables available as backup rather than as the presentation. If you open with the competitor snapshot you will spend the meeting defending methodology instead of getting the decision made.
What are the most common mistakes in a competitive analysis?
Five recur. Analysing too many competitors too shallowly. Listing features instead of the criteria the buyer actually weighs. Claiming the competitor has no real strengths, which destroys the document's credibility with sales. Estimating competitor pricing instead of recording what is published. And ending with a summary rather than owned decisions, which is why so much competitive research changes nothing.

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